At Imagine Pediatrics, we provide 24/7 virtual pediatric care customized for children with medical complexity. We do not replace your child’s existing doctors — we coordinate with them. Our nurses, doctors, therapists, and other specialists work with families and their care team to give them all the extra support they need — exactly when they need it.
We help families clear barriers to the health care their children deserve, through virtual check-ins, care coordination, and unlimited access to care. Our program is part of your child’s existing health plan benefits, so it is offered at no cost to you.
Call us at (833) 208-7770 to see if your child is eligible.
If your child is eligible, we’ll help you download our app. You can start working with our medical team right away. If you don’t have a smart device, we can provide one for you!
We’ll schedule a visit to get to know your family and your child’s needs.
You can send us a message or call whenever you need help, and talk to a pediatric nurse or doctor right away.
A recently hospitalized 4-year-old child who is trach/vent-dependent and bed bound with global developmental delay was in between PCPs following a transition out of a preemie clinic. The child was having seizures, and their family was struggling to navigate care while also facing an upcoming eviction from their home.
We provided care encompassing social, medical, and emotional support. We educated the patient’s mom about her child’s medical equipment and helped manage the patient’s increase in breakthrough seizures. We also identified local resources to prevent eviction, including options for new, supportive housing and safe transportation to a new home.
Our patient and their PDN were able to manage breakthrough seizures at home until the first appointment at a new high-risk clinic, preventing unnecessary hospital visits. The family also got access to critical housing resources.
A 7-year-old child with moderate persistent asthma and recurrent exacerbations requiring ER visits needed help getting a doctor appointment. Her mom visited five urgent care clinics while her daughter was coughing and wheezing, but none accepted Medicaid. Her doctor did not have an appointment available.
Our outreach associate asked if any of our pediatricians could see a patient for a combined onboarding and sick visit. An Imagine Pediatrics physician immediately got on the phone with the patient’s mom and held a virtual video visit, treating the child for an upper respiratory infection.
The patient avoided an ER visit. A follow-up visit showed the child recovered from illness and is back to baseline with ongoing care from our team.
A 12-year-old child with cerebral palsy whose family home was recently burglarized left them without necessary equipment. The child’s CPAP, suction, and pulse oximeter were stolen and in need of replacement.
Our care team placed orders for new DME and navigated the child’s family through obtaining and completing the necessary paperwork to obtain new supplies.
Timely access to critical medical equipment removed a barrier to keeping this child home with their family. The right DME likely avoided a trip to the hospital.