When a child is enrolled in our services, their parents and caregivers can call or message us anytime using our mobile app. We are ready to help 24/7. We will answer questions, get on a video call, or, in some cases, visit their home to diagnose and treat their child. If their child has an acute episode, we provide care and support right away, at any time of the day or night.
We work closely with parents and caregivers to support their child. We help with medication and equipment. We find specialists, set appointments, and complete paperwork. We can also help in times of mental health crisis if needed. And we can connect caregivers to other services that their child might need.
We support private duty nurses (PDNs) in the home. PDNs can contact us for extra help through the Imagine Pediatrics app. We can help them get a prior authorization, medication refills, or equipment support. We are also available to PDNs anytime they have a question or need a quick consultation.
With Imagine Pediatrics, caregivers and patients don’t have to leave home to get care and support because our services are virtual. There is no cost for children who qualify. Our services are part of their existing health plan benefits.
Currently, we support patients in Texas and Florida.