Complaints & Grievances – Florida
Last updated and effective: January 14, 2026
Complaints & Grievances
If you experience a problem that is not resolved to your satisfaction, you may file a complaint or grievance with Imagine Pediatrics. All complaints and grievances are reviewed, recorded, and addressed as appropriate.
Contact Information
- Email: [email protected]
- Ethics and Compliance Hotline: 1-855-387-4423. This toll-free number is staffed by live operators 24 hours a day, 7 days a week.
- Ethics and Compliance Web Report: CLICK HERE
If you are a Florida Medicaid recipient, you may also contact the Agency for Health Care Administration (AHCA) at 888-419-3456, the Florida Department of Financial Services at 800-342-2762, or Florida Relay Service (TDD) at 800-955-8771.
Patient Rights and Responsibilities