Complaints & Grievances – New York
Last updated and effective: January 14, 2026
Complaints & Grievances
If you experience a problem that is not resolved to your satisfaction, you may file a complaint or grievance with Imagine Pediatrics. All complaints and grievances are reviewed, recorded, and addressed as appropriate.
Contact Information
- Email: [email protected]
- Ethics and Compliance Hotline: 1-855-387-4423. This toll-free number is staffed by live operators 24 hours a day, 7 days a week.
- Ethics and Compliance Web Report: CLICK HERE
Filing a Complaint with the Department of Health
The Office of Professional Medical Conduct reviews all complaints of professional medical misconduct against licensed physicians, physician assistants and specialist assistants, including complaints of sexual harassment and assault. As a patient, you have a right to file a complaint if you believe your physician may have committed professional misconduct.