Complaints & Grievances – Texas
Last updated and effective: January 14, 2026
Complaints & Grievances
If you experience a problem that is not resolved to your satisfaction, you may file a complaint or grievance with Imagine Pediatrics. All complaints and grievances are reviewed, recorded, and addressed as appropriate.
Contact Information
- Email: [email protected]
- Ethics and Compliance Hotline: 1-855-387-4423. This toll-free number is staffed by live operators 24 hours a day, 7 days a week.
- Ethics and Compliance Web Report: CLICK HERE
Filing a Complaint with the Texas Medical Board
Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation at the following address: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, Texas 78768-2018. Assistance in filing a complaint is available by calling the following telephone number: 1-800-201-9353. For more information, please visit www.tmb.state.tx.us.
CLICK HERE TO FILE A COMPLAINT
Filing a Complaint with the Texas Behavioral Health Executive Council
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.