Imagine Pediatrics ™ is here for you 24/7 – even during severe weather. Our dedicated care team is available around the clock, every day of the year, to provide care and support for your child with special health care needs. Whether it’s through our Imagine Pediatrics Mobile App or by calling 833-208-7770, we are here to make things easier for you and your child.

Bad weather can be very scary for families with children with special health care needs. We are here day and night to provide, medical, mental health, and social care, as well as support in finding shelter and resources for our patients and their families. 

Shelters – Kerrville & Surrounding Areas

If you need a safe place to go, these shelters are open: 

• Comfort High School: 143 U.S. Highway 87 North, Comfort, TX 78013 
• The Immanuel Lutheran Church: 318 High Street, Comfort, TX 78013 
• Calvary Temple Church: 3000 Texas Loop 534, Kerrville, TX 78028 
• Notre Dame Catholic Church: 909 Main Street, Kerrville, TX 78028 
• Schreiner University Event Center: 2100 Memorial Blvd, Kerrville, TX 78028 
• First United Methodist Church: 321 Thompson Drive, Kerrville, TX 78028 

Reunification Centers

If you were separated from a family member during the flooding, you can go to: 

• Ingram Elementary School: 125 Brave Run West, Ingram, TX 78025 
• Arcadia Live: 717 Water Street, Kerrville, TX 78028

Latest Updates & Emergency Information for Affected Areas

These official sites are regularly updated with news, alerts, and storm recovery info: 

• Kerr County Emergency Management 
  Local alerts, shelter info, road closures, and flood recovery updates for Kerrville and surrounding towns. 
• Texas Department of Emergency Management (TDEM) 
  Statewide disaster response, including flood assistance and recovery resources for Hill Country communities.
• City of Kerrville 
  Local updates, safety notices, and community recovery announcements. 

To report or locate someone missing:

• Call (830) 258-1111 or email [email protected] 
  Be sure to include the person’s last known location and any identifying details.
• 830-465-4794 or [email protected] – Missing person reports 

Important Phone Numbers

• 2-1-1 – For shelter, food, and disaster relief services 
• 7-1-1 – Relay Texas for individuals who are deaf or hard of hearing 
• 1-800-452-9292 – TxDOT statewide road conditions 
• 1-800-525-5555 – Roadside assistance (non-emergency) 

Support Centers

• Center Point Middle School Gym – 207 China St, Center Point, TX 
  (Open Mon–Fri, 8AM–8PM: hot meals, medical supplies, basic needs) 
• Trinity Church – 5848 Hwy 27, Center Point, TX 
  (Food, clothing, and general support) 
• Salvation Army Social Services – 855 Hays St, Kerrville, TX 
  830-465-4797 to request needs or locate nearby warehouses. Delivery may be available. 
• Hill Country Family Services –114 W. Advogt, Boerne, TX 78006 
  830-249-8643 offers food, clothing, financial help, and counseling. 
• Paul Ann Church – 2531 Smith Blvd, San Angelo, TX 76905 
  325-655-7552 support from Red Cross and United Way: hotel vouchers, hygiene kits, diapers, clothing. 
• St. Mary of the Visitation Catholic Church – Society of St. Vincent de Paul –205 W. Pecan St, Lockhart, TX 78644 
• Christian Cupboard of Seguin – 516 N. Camp St., Seguin, TX 78155 

Mental Health Resources 

• Daylight Therapy Group – www.daylighttherapygroup.com 
• Altura Recovery Support Group – 713-766-1330 
• Nick Finnegan Counseling Center – St Luke’s United Methodist Church Fellowship Hall 
• B Well Counseling Support Groups – 713-364-9317 

Donations to Support Kerrville Families

• Southern Baptist of Texas Convention 
• Kerr County Flood Relief Fund 
• Texans on Mission 
• Salvation Army Kerrville 

Food Assistance Resources 

Local Drop-Off and Pick-Up Site

These locations are currently accepting and distributing food and supplies: 

These locations are currently accepting and distributing food and supplies: 

• Salvation Army Donation Center 
  855 Hays Street, Kerrville, TX 78028 
• Cross Kingdom Church 
  3044 Junction Highway, Kerrville, TX 78025
• San Antonio Food Bank – 1-800-246-9121 
• Ark of Highland Lakes 
• Marble Falls – 800 Industrial Blvd 
• Burnet – 204 E. Graves St (First Christian Church parking lot)

Ark of Highland Lakes: Serving meals at:

• Marble Falls – 800 Industrial Blvd 
• Burnet – 204 E. Graves St (First Christian Church parking lot)

Statewide – HEB Disaster Relief Kits 

Locations currently open: 

• Leander: Round Mountain Baptist Church
• Liberty Hill: Liberty Hill Middle School
• Burnet: Burnet Train Depot Parking Lot

Disaster Recovery Centers (DRCs)

Disaster Recovery Centers provide in-person help from FEMA and the U.S. Small Business Administration (SBA). They can help with: 

• Applying for assistance 
• Learning what types of help are available 
• Checking the status of an application 
• Navigating the appeals process 

FEMA is actively assessing needs in the Kerrville and Hill Country area. For the most up-to-date information on local DRC locations, visit www.disasterassistance.gov or call 1-800-621-FEMA (3362).

We are here to help!

Imagine Pediatrics is dedicated to improving the health and lives of children with special health care needs. We provide 24/7 virtual and in-home care for medical, mental health, and social support. We don’t replace your child’s current care team. We work with them to give your child more access to the high-quality care they need, whenever they need it – right from home. Our services are often at no cost when they are part of your child’s existing health plan benefits. Learn more about us here or call us (833) 208-7770.